Customer Service
Customer Service
At your service 24/7
Thank you for visiting Raley Scrubs. Where you never have to wait on a sale to save money. Our online store is always open to serve you! Please do not hesistate to contact us with any questions or concerns.
How to return a product to us
Our goal is your satisfaction. If you are unsatisfied with your internet purchase, it may be returned for any reason within 15 days of purchase. (In-store purchases are available for exchange only.) You can visit our location to exchange / return your item(s) or return them by mail. Understandably, we cannot accept exchanges on items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles. Shipping and handling costs are not eligible for store credit. To assure proper credit, all exchanges are subject to inspection upon receipt.
There are two ways to exchage an item:
1) Bring it to our store with your receipt:
Raley Scrubs and Medical
2174 South Sheridan
Tulsa, Oklahoma 74129
Phone: 1-800-322-5896
2) Mail it with your receipt by using the return shipping information provided here.
Raley Scrubs and Medical
2174 South Sheridan
Tulsa, Oklahoma 74129
Phone: 1-800-322-5896
Ship via insured mail or carrier. Return shipping costs and original shipping and handling are not eligible for store credit unless item is defective when shipped. If you would like to make an exchange for a different size, please refer to the sizing charts to assure proper fit and note "exchange size" on the return label.
How we respect your privacy
values its customers and respects their privacy. We are committed to protecting your privacy and the information you give us. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. recognizes that it must maintain and use customer information responsibly. We do not sell, share, or trade customer information with individuals or companies outside our company. We do not release your email address to anyone. Information collected Your privacy is important to us. Our website's checkout process requires you to provide us with your billing, shipping, and contact information such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions. Opt-out You may opt-out of our email list by emailing us at sales@raleymedical.com.However, please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order. Cookies Our online order system uses cookies to keep track of the items in your shopping basket. Security Statement We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security. If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 1-800-322-5896. We'll be happy to take your order right over the phone.